Shipping policy

At CoolPaws Co., we process all orders within 1–2 business days.

Delivery Times (USA)
Standard Shipping: 2–5 business days after dispatch.

Free Shipping
We offer free standard shipping on all orders within the United States.

Tracking
Once your order ships, you'll receive a confirmation email with your tracking number.

Delays
Occasionally, carriers may experience delays outside our control. If your order hasn't arrived within 10 business days, please contact us at info@icypaws.us.